Delete your Flashtab account or data

Flashtab, by Ricky Quan, a sole proprietor doing business as Flashtab

Delete your account

In the app (Android, iPhone or app.getflashtab.com):

Open Flashtab and sign in.
Go to the Account tab.
Under Cloud sync, tap Delete account, then confirm.

Your account is deleted straight away and you're signed out on that device.

Without the app: email contact@getflashtab.com with the subject "Delete my Flashtab account". Send it from the email address you use for Flashtab, so we know the request is yours. We'll delete the account within 30 days and email you when it's done.

Subscriptions: deleting your account doesn't cancel a Flashtab Premium subscription. Cancel it first in Google Play (Payments & subscriptions) or on iPhone in Settings → your name → Subscriptions, or the store will keep charging you.

What's deleted

Your sign-in (email address and password), name and phone number.
Your friends list and the bills you added outside groups.
Groups and bills you shared only with people who don't have a Flashtab account, with their receipt photos.
Your plan details, receipt scan counts, extra scans, promo codes you used, and your customer record at RevenueCat, our purchase processor.

What's kept, and for how long

Bills shared with other Flashtab users stay for them, because their balances depend on them. You're shown as "Deleted user", and your email, phone number and payment handles (like Venmo) are removed. The amounts and receipt photos on those bills stay with the group. Receipt photos are deleted automatically 365 days after they were taken.
Contacts other people saved: if a friend added you to their own Flashtab friends list, that entry is theirs and stays in their account.
Purchase records kept by Google Play or the App Store, under their own policies and tax law.
Server logs that may include your account ID are deleted automatically within 30 days.
Settled history is cleaned up automatically even if you keep your account: archived bills (in groups that have been settled and quiet for 90 days, and bills outside groups 90 days after they're settled) are deleted a year after they were archived.

Delete some of your data without deleting your account

You can do these in the app at any time:

A receipt photo: open the bill, tap Edit, tap Remove next to the receipt and save. The photo is deleted from our servers straight away.
A group: as a group admin, open the group's settings and delete it. Its bills are erased for every member.
A bill: open it and tap Delete expense.
A friend: open them and tap Remove friend (once you have no bills or groups together).
Your phone number or payment handles: clear them in the Account tab.

For anything else, or to have deleted bills erased for good, email contact@getflashtab.com from your Flashtab email address and tell us what to delete. We'll do it within 30 days. Data you ask us to delete is removed completely, except bills that other Flashtab users share with you, which are handled as described above.

Questions

Email contact@getflashtab.com. See also our Privacy Policy.